Performance Coordinator
Based in Broxbourne, Hertfordshire
37 hours per week
Salary: £32,513 - £36,125 per annum

We have a rare opportunity for someone with a keen methodical mind but who is looking for a role with variety.

This role coordinates our key business insights, so, you’ll help to equip our senior leaders with the information they need to make decisions. We see the customer perspective as a crucial part of this, so you’ll also have a chance to be ‘hands on’ and work directly with the people we support.

You’ll help to compile accurate reports, track improvement activities, organise customer surveys and focus groups, and you’ll make sure our colleagues are updated.

In your toolkit, you’ll need…

- A head for systems
- Sharp attention to detail, as well as strong report writing and organisational skills
- A way with people and an ability to relate to individuals from lots of different backgrounds
- To be confident taking ownership and using your initiative

We can offer…

- 27 days’ holiday per year plus bank holidays
- Buy and sell holiday scheme
- Cross-organisational bonus scheme
- Up to 12% pension contribution
- Life assurance cover
- Funded health cash plan or subsidised private health insurance
- Discount vouchers
- Enhanced family leave
- Range of special leave arrangements
- Car loans, cycle to work and electric lease car scheme
- Opportunities for flexible / hybrid working
- And more!

Who we are

So many things start at home. But everyday people in our local area are scrolling online thinking, “I’ll never afford this.”

This is where B3Living comes in. We’re a social business and we help by renting/selling affordable homes to more than 12,000 local people. We also offer a set of services designed to help our customers live comfortably in their homes – we keep our buildings and estates maintained, we offer support when money becomes an issue or when people get older.

Housing has a big role to play in our local areas and on climate change, but our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We're all different and we embrace that - it makes us who we are. For us, finding the right person for a job is about looking at the way they work. We’re learning to be more inclusive and protect our colleagues and customers from discrimination or harassment. We’d love your help to drive this forward.

Our goal is to be a diverse team that reflects the local community we’re a part of. We’re proud to be an equal opportunities employer.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

Unless we know how things are going and understand our customers’ point of view, we can’t make the best decisions for our business. That’s why you could play a key role in helping us to improve and grow as we launch our new Better Futures strategy.

If you’d like a chat about this opportunity, feel free to contact us.

Accounts Assistant
Based in Broxbourne, Hertfordshire
Permanent, full-time, 37 hours per week
Salary: £27,077 - £30,086 per annum

We have an exciting opportunity for two accounting professionals with administration experience to join our dedicated organisation.

In this role, you’ll help keep our finances on track by processing payments, managing supplier invoices and credit cards, and completing monthly reconciliations. You’ll handle petty cash, ensure approvals meet policy, and support month-end with journals, accruals and prepayments. You’ll also assist with audits and provide timely support to suppliers and colleagues, resolving queries and guiding them through processes.

We’re looking for two Accounts Assistants with…

- Administrative experience, preferably in a Finance team.
- Knowledge of accounts payable processes.
- Excellent customer service skills.
- Strong interpersonal and communication skills.
- Strong organisational skills.
- The ability to work under pressure and manage deadlines.
- High level of accuracy and attention to detail.
- Strong IT skills - MS Office (intermediate Excel skills).

You will also be required to have a basic criminal record (DBS) check, which we will pay for.

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 28th April 2025.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Finance and Payments Assistant, Accounts Payable and Reconciliation Officer, Financial Operations Support Officer, Financial Services Assistant, or Supplier Payments and Finance Support Officer.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re looking for a new role as an Accounts Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Accounts Payable Team Leader
Based in Broxbourne, Hertfordshire
Permanent, full-time, 37 hours per week
Salary: £35,909 - £39,899 per annum

We have a fantastic opportunity for an experienced accountant to bring their expertise to our team.

In this role, you’ll lead the Accounts Payable team, oversee smooth and timely payment runs, and manage key relationships across the business. You’ll own and enhance the accounts payable module, streamline processes, and ensure compliance through clear policies and controls. From resolving ledger issues to preparing reports and supporting audits, you’ll play a vital role in delivering an efficient month-end close.

We’re looking for someone with…

- CCAB part qualified or qualified by experience.
- Experience of supervising or managing people.
- Experience in designing and preparing reports for a business e.g. KPIs and accounts payable.
- Working knowledge of the purchase ledger processes and account reconciliations.
- A good understanding of VAT rules and regulations.
- The ability to build strong relationships with key stakeholders.
- Proficiency in purchase order software and MS Office (intermediate Excel skills).
- Excellent customer service skills.
- Strong analytical and problem-solving skills.

You will also be required to have a basic criminal record (DBS) check, which we will pay for.

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 4th May 2025.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Accounts Payable and Systems Lead, Financial Operations Team Leader, Payment Services Manager, Finance Systems and AP Manager, Accounts Payable Process Owner, AP and Systems Development Lead, Supplier Payments and Compliance Manager, Finance Systems Improvement Manager, Accounts Payable and Controls Team Leader, or Finance Systems and Reporting Manager.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re ready to take the next step in your finance career and join us an Accounts Payable Team Leader please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Learning and Development Business Partner
Based in Hoddesdon, Broxbourne, Hertfordshire
22.5 hours per week
Salary: FTE salary of £39,791 - £44,212 and pro rata salary of £24,197 - £26,885

Are you an experienced Learning and Development professional looking for an opportunity to make an impact in an organisation whose mission is to make a sustainable, positive change to the housing crisis for our customers and communities?

As Learning and Development Business Partner at B3Living, you will co-ordinate the corporate training programme, ensuring it’s aligned with our organisational priorities and compliant with regulatory and legal requirements. It’s a varied, ‘hands-on’ role – you will design and deliver engaging and inclusive learning solutions as well as lead on the ongoing development of our learning management system and co-ordinate initiatives to foster a culture of continuous learning.

We’re looking for someone with…

- Proven experience in learning design and delivery for a diverse audience
- The ability to break down complex information and ideas and make them accessible
- Experience carrying out training needs analysis
- Experience in working with and maintaining a learning management system
- Experience of establishing impact or return on investment of learning initiatives

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 13th May 2025, however, we do reserve the right to close this early if required.

Interviews are anticipated to be held on Thursday 22nd May 2025.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Learning and Talent Development Partner, Training and Development Lead, People Development Manager, Workforce Learning and Development Partner, Employee Learning and Engagement Partner, Skills and Development Manager, or Professional Development Advisor.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re looking for a great new role as a Learning and Development Business Partner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Service Delivery Lead
Based in Broxbourne, Hertfordshire
Permanent, full-time, 37 hours per week
Salary: £44,838 - £49,820 per annum

We have a fantastic opportunity for a talented individual with experience in service delivery or operations management to join our established organisation.

In this role, you’ll ensure our services run smoothly and meet business needs by overseeing service delivery performance, managing KPIs, and planning service strategies. You’ll handle day-to-day budget admin, including raising purchase orders, while identifying and implementing process improvements to drive efficiency. You’ll also work closely with customers, gathering feedback and resolving concerns, and collaborate with stakeholders—internal teams, contractors and suppliers to ensure services are delivered effectively and in line with organisational goals.

We’re looking for a Service Delivery Lead with...

- Proven experience in service delivery or operations management.
- Demonstrable experience in budget management.
- Practical experience in supplier and contract management.
- Strong background in IT asset management and software licence administration.
- Familiarity with service level agreement (SLA) management.
- Excellent analytical and problem-solving skills.
- Proficiency in Microsoft Excel and Power BI.
- A bachelor’s degree in a relevant field, or equivalent experience and professional qualifications.

You will also be required to have a basic criminal record (DBS) check, which we will pay for.

Please note: All shortlisted candidates will be invited in to complete an Excel based assessment and must pass this before being offered a face-to-face interview. This will be a two-stage process, taking place on separate days, so please be prepared for both stages.

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 30th April 2025.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Service Performance Manager, Customer Services Delivery Co-ordinator, Operations and Service Lead, Service Improvement Manager, Service Operations Co-ordinator, Delivery and Performance Lead, Client Services Operations Manager, Service Strategy and Support Lead, Service Efficiency and Engagement Officer, or Service Delivery and Stakeholder Liaison Manager.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re looking for a new role as a Service Delivery Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.