Governance Assistant / Administrative Assistant
Based in Hoddesdon, Hertfordshire
Hybrid working available
Full-Time, Permanent
Salary: circa £29,768 - £33,075 per annum

We have an exciting opportunity for an administrator with experience of minuting business meetings to help support our governance arrangements. This is a great opportunity for somebody interested in moving into a new area; transferring skills from previous experience and gaining knowledge about governance at a housing association.

In this role, you will support effective governance arrangements for B3Living and our subsidiary boards and committees. Supporting the preparation of board and committee meetings, you will manage agenda setting and distribution, take minutes, maintain an annual programme of items for the meetings and progress or co-ordinate the preparation of reports. You will also support the Deputy Company Secretary in maintaining documentation, supporting the governance framework and ensuring an accurate record of compliance activity.

We’re looking for someone with…

- Experience taking minutes
- Attention to detail
- Time management and organisational skills
- Excellent administrative skills and IT skills
- Good communication skills, including excellent command of the English language to enable accurate papers and minutes to be distributed

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday.
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.
- Opportunities for flexible / hybrid working.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

The closing date for this vacancy is Monday 7th October 2024 with interviews being held Monday 21st October 2024.

Other organisations may call this role Governance Administrator, Governance & Compliance Assistant, Corporate Administrator, Administrative Assistant, Secretary, Personal Assistant, Executive Assistant, PA, EA, Administrator, or Office Assistant.

All our vacancies are open to flexible working arrangements, something we are really proud of. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), people with disabilities and people from ethnically diverse backgrounds.

So, if you’re seeking a new and engaging role as a Governance Assistant / Administrative Assistant, please apply via the button shown.

Estates Team Leader
Based in Broxbourne, Hertfordshire.
Full-time
Salary: £28,823 - £32,025

We have an exciting opportunity for an experienced manager or supervisor from a customer-focused background to take their next step with our dedicated organisation.

In this role, you’ll play a key part in ensuring the smooth functioning of our estate and maintaining a high-quality service for our customers. You will manage a team of Estate Caretakers, working to encourage their professional development and overseeing their operational efficiency. Alongside your line management activities, you will also be involved in delivering operational cleaning and caretaking services.

We’re looking for someone with…

- Experience in a customer-focused role
- Experience in people-managing or supervising
- The ability to follow safe working practices and procedures
- A full, valid driving licence

You’ll need to be a great communicator who works well within a team, thinks creatively, displays initiative and can organise and prioritise a workload.

This role required a basic criminal record (DBS) check, which we will pay for.

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 09 October 2024.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Estates Team Supervisor, Estates Team Manager, Caretaking Team Leader, Estate Supervisor, or Estates Team Line Manager.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers.

We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re looking for an engaging and meaningful role as an Estates Team Leader, please apply via the button shown.

Caretaker
Out and about in Broxbourne, Hertfordshire
Full-Time, Permanent
Salary: £20,727 - £24,242 per annum

Are you an enthusiastic, customer focused individual? This is a great opportunity to join our committed and supportive organisation and develop a career where you can make a difference to the community every day.

You’ll be playing a crucial role in maintaining clean, safe and welcoming living environments for our residents, enhancing the quality of life for over 12,000 individuals.

So, if you’re ready to join us in creating better futures for our customers and communities, one clean and safe living environment at a time, we would love to hear from you.

The Role

As a Caretaker, you will provide a first-class cleaning and caretaking service for our customers in the communal areas of our residential blocks and external areas on our estates. Previous experience of Caretaking is not needed, as we are looking for people who share our values and we will provide full training.

As the first point of contact for customers on our estates, you will provide a professional and responsive service and use initiative to respond to requests and complaints appropriately and in line with our procedures.

Your duties will also include:

- Sweeping, vacuuming, dusting, mopping, cleaning windows and walls and removing graffiti
- Removing bulk waste (with training and the correct equipment), sweeping outside areas, litter picking and managing refuse
- Ensure issues such as fly-tipping, repairs and antisocial behaviour are reported

About You

Previous experience of Caretaking is not essential. To be considered as a Caretaker, you will need:

- Experience in a customer focused role
- The ability to follow procedures and safe working practices
- Good communication skills

Please note, this role will require a basic criminal record (DBS) check, which we will pay for.

The closing date for this role is 09 October 2024.

Whilst across the organisation, the gender split is fairly even, within Caretaking, we have more men than women, which is something we would like to change. We are very keen to hear from women who have the skills and values we need for this role.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Cleaner, Custodian, Facilities Technician, Janitor, Property Maintenance Operative, Grounds Maintenance Operative, Grounds Technician, Building & Grounds Maintenance Technician, or Building & Grounds Operative.

All our vacancies are open to flexible working arrangements, something we are really proud of. The extent to which flexible working is possible will vary between jobs according to the needs of the business and our customers. This vacancy is open to flexible working arrangements such as part time working and term time only working. In addition, we have a number of work/life balance and family friendly benefits such as generous annual leave (with the option to buy and sell up to 5 days), emergency leave, parental leave and enhanced maternity/paternity leave. We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), people with disabilities and people from ethnically diverse backgrounds.

Independent Living Advisor
Based in Hoddesdon, Hertfordshire with travel to locations within Essex and Hertfordshire, including Stevenage, Buntingford, Hertford, Bishops Stortford and the Borough of Broxbourne.
Part-time, 30 hours per week.
Salary: £24,137 -£26,818 based on 30 hours - (£29,768 - £33,075 - FTE)

We have an exciting opportunity for an enthusiastic and customer-focused individual.

In this role, you’ll provide a first-class housing management service to customers living in our Sheltered schemes and within specialist housing. You will be tasked with building positive relationships with customers, responding to customer enquiries within timeframes and role modelling a culture of excellent customer service. Monitoring the day-to-day wellbeing and support for our most vulnerable customers, you’ll oversee health and safety compliance and ensure accurate records are maintained.

We’re looking for someone with…

- experience of working in a customer-focused environment;
- general knowledge of safeguarding vulnerable adults and the Mental Capacity Act;
- knowledge of relevant health and safety legislation; and
- a full valid driving licence and daily use of a car.

You’ll need to be a great communicator with good knowledge of the Essex and Hertfordshire areas.

Please note, you will also be required to have a basic criminal record (DBS) check, which we will pay for.

We’re a social business, based in Hoddesdon and across southeast Hertfordshire, helping local people by renting or selling affordable homes. We offer services designed to help our customers live comfortably in their homes and we work to keep our buildings and estates maintained, offering support when money becomes an issue or when people get older. Our mission is to make a sustainable, positive change to the housing crisis for our customers and communities.

We enjoy a benefits package that offers something for everyone, including…

- 27 days’ holiday per year plus bank holiday (pro rata for part-time colleagues).
- Buy and sell holiday scheme.
- Cross organisational bonus scheme.
- Up to 12% pension contribution.
- Life assurance cover.
- Funded health cash plan or subsidised private medical insurance.
- Discount vouchers.
- Enhanced family leave.
- Range of special leave.
- Car loans, cycle to work and electric car lease scheme.

The closing date for this vacancy is 14 October 2024.

We are a Disability Confident employer, which means that we offer an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job.

Other organisations may call this role Housing Advisor, Independent Living Support Officer, Housing Administrator, Housing Customer Service Executive, Housing Support Officer, Support Services Worker, Support Worker, or Independent Living Assistant.

We believe in the benefits of a diverse workforce and strongly welcome applications from those currently under-represented in the organisation, including LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex and asexual), and people under age 30.

So, if you’re looking for an engaging and meaningful role as an Independent Living Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.